Shipping Policy
Free Worldwide Delivery on Every Order!
No matter where you are, we ship your order to your doorstep at no extra cost — because great art should be accessible to everyone, everywhere.
Delivery
When will I receive my order?
Orders are typically fulfilled within 3–7 days and shipped out shortly after. Delivery times vary by location, and can be estimated as follows:
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USA: 3–4 business days
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Europe: 6–8 business days
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Australia: 2–14 business days
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Japan: 4–8 business days
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International: 10–20 business days
Where does my order ship from?
We have an extensive global fulfillment network with production facilities across the UK, Barcelona (Spain), Latvia, Toronto (Canada), North Carolina and Texas (USA), Mexico, Japan, and Brisbane and Melbourne (Australia). With this many locations working together, your order is always printed and shipped from whichever facility can get it to you fastest — meaning quicker delivery, fresher quality, and a smaller carbon footprint no matter where you call home.
My order hasn't arrived yet — what should I do?
Before reaching out to us, please try the following:
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Check your shipping confirmation email for any errors in the delivery address.
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Ask your local post office if they're holding your package.
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Check with your neighbors in case the courier left it with them.
If your address was correct and the package isn't at the post office or with a neighbor, contact us at shop@frameifi.com with your order number.
Orders
How are your products made?
Each piece is created through an on-demand print fulfillment partner with facilities around the world, so your order is produced and shipped from whichever location can deliver it to you most efficiently.
How do I track my order?
You'll receive a tracking link by email as soon as your order ships. Questions about tracking or your shipment? Just email us at shop@frameifi.com.
What if my product arrives wrong or damaged?
We're so sorry if that happens! Email us at shop@frameifi.com within a week of delivery with photos of the damage, your order number, and any relevant details, and we'll make it right as quickly as possible.