Kowloon Neon | Hong Kong | Wall Art

What’s your return policy?

We offer returns within 30 days, and if there’s something wrong with your order, please let us know by contacting us at shop@frameifi.com and we will sort it out for you.

Do you offer refunds?

If you have received the wrong items or damaged items, please contact us at shop@frameifi.com with photos of wrong/damaged items and we’ll sort that out for you.

Can I exchange an item for a different size/color?

At this time, we don't offer exchanges due to our eco responsibility to reduce waste but if you’re unsure which size would fit better, check out our sizing charts—we have one for every item listed on our store, in the product description section. Though rare, it's possible that an item you ordered was mislabelled. If that’s the case, please let us know at shop@frameifi,com within a 7 days after receiving your order. Include your order number and reference images. For more details visit our returns page here.

✓ Free Shipping on all US, UK, Australia/ NZ and EU orders.

Delivery times:

🇺🇸 US: 5-7 Business Days

🇬🇧 UK: 3-5 Business Days

🇦🇺 Australia: 7-12 Business Days

🇭🇰 Hong Kong: 10-13 Business Days

🇪🇺 Europe: 6-12 Business Days

🌏 Rest of the World: 6 - 15 Business Days

Tracking information provided once your order ships.

Note: Customs duties and taxes may apply depending on your country. These fees are the responsibility of the customer and are not included in the purchase price.

Please have a look at our Shipping Policy for more details.

Product Features

✓Sustainable Frame: Crafted from Ayous wood, our frame is 0.75″ (1.9 cm) thick and sourced from renewable forests.

✓Quality Paper: Enjoy vibrant prints on high-quality paper with a thickness of 10.3 mil (0.26 mm) and a weight of 189 g/m².

✓Lightweight Design: Easy to handle and hang, our prints are designed for convenience.

✓Durable Protection: An Acrylite front protector ensures your artwork is safeguarded against scratches and UV damage.

✓Easy to Hang: All necessary hanging hardware is included for a hassle-free setup.

✓Sourcing:

• US Components: Blank product components sourced from Japan and the US.

• EU Components: Blank product components sourced from Japan and Latvia.

  
  

Hanging Instructions for 24″ × 36″ Horizontal Frames

To hang your frame horizontally, place each mounting hook 1 inch (2.5 cm) from the corners of the frame. This will ensure a secure and level display.

To read more about our products visit our products page here. *tax is not included in the price

We offer a diverse range of print sizes tailored to each artwork and photograph, ensuring that every piece is produced at the highest possible resolution and visual quality. Our team meticulously adjusts dimensions to guarantee that your print arrives sharp, balanced, and true to the original image. This thoughtful selection not only enhances the visual impact of each piece but also provides you with the perfect variety for creating stunning gallery wall setups. Whether you’re looking to make a statement with a larger piece or add subtle charm with smaller prints, we have the ideal size for every image.

All prints are made to order to ensure the highest quality and reduce waste.